Equipment Return/RGA Request

Please fill out the RGA form to request authorization to return equipment purchased through Gerster Equipment Company. You will be notified of the status of the RGA via email within 2 business days. The email with RGA Number must be included with the items to be returned.

For more information on the RGA Process, check out our RGA FAQs.

For warranty item return, please fill out the Warranty Parts Return Form.

If the unit you want to return has been installed, do NOT fill out an RGA.  Contact Mark Sommers ( for further instructions.  

If you see this, do not fill out this input field

Main Office
90 Curtwright Drive, Suite 7
Williamsville, NY 14221


Syracuse Branch
101 Oliva Drive
Syracuse, NY 13211


Buffalo Parts Store
90 Curtwright, Suite 4
Williamsville, NY 14221