Equipment Return/RGA Request

Please fill out the RGA form to request authorization to return equipment purchased through Gerster Equipment Company. You will be notified of the RGA Number via email within 2 business days. The email with RGA Number must be included with the items to be returned.

For more information on the RGA Process, check out our RGA FAQs.

For warranty item return, please fill out the Warranty Parts Return Form.

For parts purchased through the Parts Department, contact us for return instructions.


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Main Office
435 Lawrence Bell, Suite 13
Williamsville, NY 14221


Syracuse Branch
101 Oliva Drive
Syracuse, NY 13211

Buffalo Parts Store
90 Curtwright, Suite 4
Williamsville, NY 14221