We continue to monitor information from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Our top priority remains the health and wellness of our employees, customers and vendor partners.

We remain committed to providing safe and dependable services to our customers.

For more than a year, we have made changes to our policies and procedures to keep the health and well-being of our customers and employees as our top priority. 

We continue to follow our already-established COVID-19 prevention measures including social distancing, sanitizing, etc. within all our facilities.  Both our Buffalo and Syracuse offices have REME-LED air purification systems installed.  

We sincerely thank you for your cooperation and partnership.

We are taking the following precautions in accordance with our NYS Safety Plan to reduce exposure to the Coronavirus (COVID-19).

  • Everyone is to sanitize their hands upon entry to any of our buildings, and before and after touching shared surfaces.
  • We have welcomed visitors back into our buildings, but we ask that you please follow our hand sanitizing and social distancing procedures. We also ask that you do not enter our buildings if you have symptoms of COVID-19, a positive test result,  have been in close or proximate contact with someone who has tested positive or has experienced symptoms.

We are mindful that the situation may continue to change. We will continue to keep you updated with our procedures as necessary.

For more information about the Coronavirus COVID-19, you may visit:

Dealer Resources

Click HERE for a Trane Infographic which covers topics that are top-of-mind with dealers. 

Click HERE for a Playbook for Contractors, published by ServiceTitan, which includes best practices shared from contractors who are continuing to see success during the pandemic

Click HERE for a Comprehensive Guide: HVAC Service Calls During COVID-19 from The ACHR News


Main Office
90 Curtwright Drive, Suite 7
Williamsville, NY 14221


Syracuse Branch
101 Oliva Drive
Syracuse, NY 13211


Buffalo Parts Store
90 Curtwright, Suite 4
Williamsville, NY 14221